Privacy Policy

Great Western Chapter, Harley Owners Group (GWC) is run by members, for members under a framework provided by Harley Owners Group (H.O.G.®) and supported by our sponsoring dealer Riders of Bristol; we require information from you to provide you with access to our products, events, rideouts and online resources. We hope this page will clearly explain what we collect about you, how we process the information and what we share.

By giving us your personal information, including personal data like your address and phone number, you consent to us collecting and using that information in the ways that we describe in this Privacy Policy and/or that you have specifically consented to:-

  • Information members submit via the online membership site – chaptermanager.co.uk
  • Your full name, residential address, phone number, email address, date of birth and gender
  • Your National H.O.G.® number

Data Breach

In the event of a data breach GWC will inform members accordingly

What your information will be used for

  • Your full name, residential address, phone number, email address, date of birth and gender are used to identify you
  • Your email address will be used to
    • contact you about your membership
    • renewal reminders
    • assigning you login details to access the members-only area of this website
    • Password reset functionality on the website
  • Your National H.O.G.® Number – during membership application and annual membership renewal we have a requirement to verify you have active membership with H.O.G.®. You cannot be a member of a H.O.G.® Chapter without an active H.O.G.® membership
  • Your phone number maybe used as an emergency contact number

Information we store about you

  • Your full name, residential address, phone number, email address, date of birth and gender
  • Your National H.O.G.® number
  • Your membership subscription purchase history
  • Your history of comments made by you on this website
  • Your history of voting and polling options made by you on this website
  • Your photo either individually or part of a group or scene
  • Your use of this website
  • The areas of the website you visit
  • The amount of time you spend on the site
  • How you came to our website – for example, through an email link or a search engine
  • The type of computer, browser or operating system you use
  • IP Address, network location and internet connection you use
  • A cookie will be placed on your device

How We Use Cookies

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website. They are widely used in order to make websites work and to provide information to the owners of the sites.
By continuing to browse our website, you agree to our use of cookies.

We use cookies to:-

  • Make our website work as you’d expect
  • Remembering preferences, so you don’t have to keep re-entering your choices when you visit again

We do not use cookies to collect any personally identifiable information or pass personally identifiable data to third parties.

Turning cookies off

By using our website, you agree to our use of cookies and to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer.
Most browsers allow some control of cookies though the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them (and to stop cookies from being saved on your hard drive in the future), visit the All About Cookies website
However, please note that if you choose to block all cookies you may not be able to access all or parts of our website.

How we process your information

  • Your email address will be used to communicate notices of upcoming social events, rideouts and other GWC business
  • Your mobile number may be used in an emergency
  • Your photo may be used and published online to our (GWC) online galleries and our magazine which is published online
  • Chapter Magazine – if for any reason you desire NOT to continue to receive our magazine via mailchimp, you can easily unsubscribe or request to have your email address removed from our active list of magazine recipients
  • We reserve the right to remove information you contribute to this website

Sharing your information

Our Website is powered by Hostinguk.net, our third party web services provider, and they are committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure.
When someone visits our website, Hostinguk.net collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). Hostinguk.net collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

Google (Analytics, Diary, Maps, mobile device etc.) – We make use of a tool from Google called Google Analytics which tells us about the way people are using this website. It uses cookies to detect that someone has been to the site before so that we can see how often people return to the site, how long they stay, and where on this website they tend to go. We use this to try to work out what kind of experience they’re having on the site, so we can make it better. Google Analytics sets cookies to help us accurately estimate the number of people visiting this website, and let us see how they’re moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. Click here for an overview of privacy at Google

Vimeo LLC – photos and/or videos where you feature as part of a scene, a group, or individually may be uploaded to our GWC online galleries. Click here to view the VIMEO LLC Privacy Policy

PayPal – order Information Privacy and Security used for online purchases. We DO NOT handle your card transactions and we DO NOT store any card details whatsoever. All payments made via our online services are handled by PayPal, a trusted GDPR compliant payment gateway. Click here to view the PayPal Privacy Policy

If you are a Road Captain or Marshal your contact details will be shared with other Road Captains & Marshals

Law Enforcement – we will fully cooperate with UK law enforcement agencies if required.

How we protect your information

We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.
Where appropriate the website uses appropriate SSL certificates as signified by a padlock icon in the browser.
Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk.

What we don’t do

  • Sell or share your information to third parties unrelated to GWC or its activities
  • Store any method of credit / debit card / payment information
  • Permit third parties outside of the Committee and website development partner of GWC to access the website operational systems
  • We do not have access to your website password. This is your responsibility to maintain. We may reset passwords for website security reasons or at the request of the account holder
  • We won’t use your email address to invite you to social media platforms

Retention of Data

Your personal information will be stored for as long as you are a member.
We review expired member accounts annually and members who have not renewed by the end of January will have their details archived, they will no longer have access to the members area of the GWC website and after 3 months will be permanently deleted.

Viewing your information that GWC hold

Members can at anytime review and update their information

Withdrawing or amending your data or consent choices

Members submit their own data and are responsible for keeping it updated

Leaving GWC

  • Your website account will be disabled and deleted as part of an expired account review
  • We do not offer refunds for members leaving part-way through their membership period

Updated 25th May 2018

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